Effective Date: October 6, 2024
1. Introduction
This Privacy Policy explains how TSC LLC (“TSC,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information on the2ndchance.club and any related pages, products, or services (collectively, the “Site”). By using the Site, you agree to the practices described here. Capitalized terms not defined here have the meanings given in our Terms of Service.
Data Controller: TSC LLC
Website: the2ndchance.club
Contact: hello@the2ndchance.club
2. Information We Collect
We collect the following categories of information (together, “Information”):
2.1 Personal Information
Information you provide directly, such as name, email address, phone number, mailing/billing address, organization, city of residence, and any details you submit via forms (e.g., newsletter sign-ups, contact requests, account registration).
2.2 Device & Usage (Technical) Information
When you visit the Site, we automatically collect IP address, browser type, operating system, device identifiers, time zone, referring/exit pages, page views, and on-page actions. We also collect cookie and similar technology data (see Section 6 – Cookies & Similar Technologies).
2.3 Transaction & Purchase Data
If the Site offers paid features, we collect basic order metadata (items, amounts, timestamps, discounts). Payment card data is processed by our third-party payment processor, not by TSC. We receive limited confirmation data (e.g., payment status).
2.4 Communications
Contents of your emails, messages, and other correspondence with us, including support requests and feedback.
2.5 Account, Content & Interaction Data (If Applicable)
Your account preferences, content you submit, and how you interact with features on the Site (e.g., pages or resources you view, courses or materials you access, progress/completions if learning features exist).
3. How We Use Your Information
We process Information for the following purposes:
3.1 Provide & Operate the Site
To operate, maintain, and deliver the Site and its features; fulfill requests; enable log-in and account management; and handle orders or subscriptions.
3.2 Personalization & Recommendations
To personalize your experience (e.g., recommended content, resources, or features based on your interactions and preferences).
3.3 Communications
To respond to inquiries, send service notices, and (with your consent where required) send newsletters, updates, and promotional messages. You can opt out of marketing communications at any time.
3.4 Security & Integrity
To detect, prevent, and investigate fraud, abuse, and security incidents; to enforce our Terms; and to protect the Site and users.
3.5 Analytics & Improvements
To conduct analytics, measurement, and research (typically using aggregated or de-identified data) to improve performance, usability, and features of the Site.
3.6 Legal Compliance
To comply with laws, regulations, lawful requests, and to establish, exercise, or defend legal claims.
4. Disclosure of Your Information
We may share Information as follows:
4.1 Service Providers
With trusted third-party vendors that perform services for us (e.g., hosting, analytics, email delivery, customer support, payment processing). They access Information only as needed to perform services for TSC and must protect it.
4.2 Legal & Safety
To comply with law or legal process; to protect the rights, safety, and property of TSC, our users, or others; to prevent or investigate wrongdoing.
4.3 Business Transfers
In connection with a merger, acquisition, financing, or sale of assets, Information may be transferred as part of that transaction.
We do not sell your personal information.
5. Your Rights & Choices
Depending on your location, you may have rights over your Personal Information, including to:
Access: Request a copy of your Personal Information.
Rectify: Correct inaccurate or incomplete data.
Delete: Request deletion, subject to legal/contractual limits.
Restrict: Ask us to limit certain processing.
Object: Object to processing based on legitimate interests or to direct marketing.
Portability: Receive your data in a portable format (where applicable).
To exercise rights, contact hello@the2ndchance.club. We may request verification. If you’re in the EEA/UK, we process data as needed to perform a contract, with your consent, and/or for legitimate interests described above. Your data may be transferred outside your country (see Section 8).
You can opt out of marketing emails via the unsubscribe link or by emailing us.
6. Cookies & Similar Technologies
We use cookies, pixels, and similar technologies to operate the Site, remember preferences, perform analytics, and (where applicable) tailor content.
Essential cookies: Required for the Site to function.
Analytics/performance cookies: Help us understand usage and improve the Site.
Preference cookies: Remember your settings.
You can manage cookies via your browser settings. Blocking some cookies may impact Site functionality.
7. External Links
The Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Review each site’s privacy policy.
8. International Data Transfers
Your Information may be processed in countries outside of your own, including the United States, where laws may differ from those in your jurisdiction. Where required, we implement appropriate safeguards (e.g., contractual measures).
9. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect Information. However, no method of transmission or storage is 100% secure.
10. Data Retention
We retain Personal Information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements.
11. Children’s Privacy
The Site is not directed to children under the age where parental consent is required by applicable law. We do not knowingly collect Personal Information from such children. If you believe a child provided data, contact us at hello@the2ndchance.club.
12. Changes to This Policy
We may update this Policy from time to time. We will post the updated version with a new “Effective Date.” Material changes will be highlighted where appropriate.
13. Contact Us
If you have questions or wish to exercise your rights, contact:
TSC LLC
Email: hello@the2ndchance.club